If the Legal Aid - Bulk Receipting or Monthly Submission options are not visible in your LEAP Accounting Menu, follow these steps :

• Log out and log back in to LEAP.
• If the issue persists, run a LEAP Repair to restore any missing components.

• Check the month and branch is correct.

• Only legal aid invoices will show in the submission list. If an invoice billing mode has been set to private it will not pull through.

• Reversed invoices will not show in the submission list.

• Check that the Matter Type has not been changed.

• Change the matter type back to its original matter type and try again.

• The matter type for legal aid matter details should not be changed.

Error converting value {null} to type 'System.Int32'. Path 'matter.billingMode', line 1, position ****:

• This error occurs when selecting the invoices for the submission bulkload and selecting “create submission”. The string of numbers after “line 1, position” can vary.

• Common causes: The matter billing status has been set to private, not legal aid. The client cards might be missing a given name or surname - this includes courty duty cards.

• To find the matter/s causing this issue, select half of the submissions and select “create submission”. If the error does not pop up, those matters are fine. Repeat this process until you have narrowed down which matter/s are causing this issue and check their billing status and client cards.

If the error message "Object reference not set to an instance of an object" appears while using the Legal Aid app, please perform an Automation Repair, restart your device and then check if the problem persists.