RapidPay - Accepting Credit/Debit Card Payments

23/09/2021
Knowledge

How To

How Your Clients Pay

Once you have issued an Invoice, Statement, or Anticipated Client Deposit your client can click on Click to Pay or enter https://rapidpay.co.uk/ to their web browser. They will be directed to enter their 12-digit reference number which will then display the Invoice, Statement, or Anticipated Deposit number and automatically populate the balance due. Your client can then input their card details to proceed with the payment. Once the payment has been processed, they will receive a confirmation which they can print or email to themselves. User-added image

Should you wish to take payment by credit card while your client is in the office, simply complete the above steps and enter your clients card details to the website on their behalf.

If you have a Service Portal, refer to RapidPay - Accepting Online Payments Through Your Service Portal.

How Automatic Receipting Works

All credit card transactions processed by RapidPay will be automatically receipted in LEAP against the Invoice, Statement, or Anticipated Client Deposit (whichever the case may be) and emailed to the debtor listed on the corresponding matter.

How Long Does It Take?

The transaction will be receipted on the day that the funds are deposited to your nominated account. This takes on average 5 business days as RapidPay is a wholesale provider of banking services and must first reconcile, then disburse the allocated funds to you.

Bank Deposits

RapidPay will settle all transactions as a bulk settlement. For example, if 3 credit card payments were made for £100 each, a bulk settlement of £300 would be deposited to your nominated account. On the same day that the funds are deposited and receipted, RapidPay creates a corresponding bank deposit (office or client as the case may be) for the aggregate settlement amount:

Click on Menu > Accounting > Search Transactions.
Under Office Accounting or Client Accounting, click on New Bank Deposit.
Click on and select Include RapidPay Receipts.

Should a RapidPay Bank Deposit require further investigation, simply double click on the item and the individual break-up of the aggregate amount will be displayed.

Click to edit heading

The bank deposit is exported to the general ledger/client account reconciliation tool rather than each individual receipt.

Payment Notifications

There are several different ways RapidPay can notify you that a payment has been made and notify you once a payment has been deposited.

Payment Early Advice Emails

Once a credit card payment has been made and Stripe Payments have set an estimated disbursement date, you can receive an email notification with a breakdown of the transaction details.

Lists all payments RapidPay has processed that are awaiting settlement to your account
Lists the corresponding invoice, statement, and matter details
Lists an expected settlement date

Mobile Notifications

If you are utilising the LEAP Mobile application, you can receive push notifications to your mobile device. Once Stripe have set an estimated settlement date, you will receive 1 notification per credit card transaction due for settlement to your account. The notifications include:

The amount paid
The corresponding invoice, statement, and matter details
Expected settlement date

Bank Deposit Notifications

Once a payment/s has been deposited to your account, you can receive an email containing the breakup of all transactions deposited that day, as well as their corresponding LEAP transactional information:

Sent at approximately 5pm on business days
Lists all credit card payments RapidPay has disbursed today
Lists the total amount of the deposit
Lists the corresponding invoice, statement, and matter details

To set up payment notifications, refer to RapidPay - Setting Up Options.

Last Modified Date

23/09/2021 5:36 am

Title

RapidPay - Accepting Credit/Debit Card Payments

URL Name

Accept-Credit-Debit-Card-Payments-via-RapidPay-UK