A guide to consumer disputes has been published. This publication covers the common claims arising from consumer contracts for goods, services, and digital content, as well as claims relating to defective products. The commentary illuminates the many statutory rights in this area in a clear and logical way and deals with topics including advertising, consumer credit, late deliveries, and repairs. A full suite of precedents and forms, including letters before claim and statements of case, enable practitioners to act for consumers and traders efficiently and knowledgably.
