LEAP’s AI tools are designed to support you in your day-to-day legal work by reducing manual input and improving consistency. These tools allow you to quickly locate key information within a matter—across documents, emails, and notes—and generate draft content directly in familiar platforms like Word and Outlook. Automated prompts assist in preparing legal documents by extracting and applying matter-specific data, helping you minimise rekeying and reduce the risk of errors.

AI can also provide quick, context-aware answers to legal and procedural questions and generate draft communications. However, human oversight remains essential. You should always review AI-generated outputs to ensure compliance and accuracy. These tools also help you produce routine documents more efficiently and streamline the client intake process from the very beginning of a matter.

While AI can save considerable time, you must use it responsibly. Think of these tools as digital assistants—valuable and efficient, but always requiring your professional judgement and supervision.

You must ensure that any use of AI complies with the Solicitors Regulation Authority (SRA) Code of Conduct. This includes maintaining supervision over legal work, safeguarding client confidentiality, and ensuring legal competence. AI must not replace your professional judgement or your duty of care.

Your use of AI must also align with the requirements of the UK GDPR and the Data Protection Act 2018. This means controlling access to sensitive data, maintaining clear audit trails, and conducting Data Protection Impact Assessments where appropriate. LEAP’s built-in security features can help support your compliance in these areas.

LEAP’s AI features help you manage everyday legal tasks more efficiently by summarising content, retrieving matter-specific information, and drafting documents using existing data. Tools integrated into the workflow can reduce time spent on routine work, freeing you to focus on client-facing and high-value legal activities.

Supervision of AI is critical. You must always review and, where necessary, edit AI-generated content to ensure it meets legal standards and client expectations. AI should support your work—not replace it. Clear internal policies will help you and your team use these tools consistently and responsibly.

It’s important to be transparent with your clients about the role of AI in their matters. Where AI has a meaningful impact on the work you produce—such as in drafting letters, contracts, or legal documents—you should inform clients of its use. Include appropriate details in your Client Care Letter or Terms and Conditions, and explain how their data may be processed. Maintaining trust and demonstrating integrity remain central to your professional obligations.

To manage risk, you should regularly audit AI-generated content, monitor for inconsistencies, and report any recurring issues to LEAP. With all systems, you should ensure there are contingency plans in place should LEAP be unavailable due to technical failures such as an internet outage, and retain manual oversight of all critical legal decisions and communications. Maintaining quality assurance processes will help ensure AI tools enhance, rather than compromise, your legal service.

Continual training is essential. You and your team should stay up to date with how AI tools function, when manual review is necessary, and the ethical implications of using AI in legal work. Promoting a culture of digital literacy and responsible technology use within your firm will help everyone understand the opportunities and limitations of AI tools.

You should keep informed about new features and updates to LEAP, particularly those involving AI and automation through your Customer Success Manager, attending webinars and through self-help guides and training available through the LEAP HelpCentre and LEAP University.

Additionally, it’s important to monitor broader developments in legal technology and regulation. Engage with trusted sources such as the SRA, the Law Society, and legal innovation communities like Legal Geek or Legal IT Insider to stay ahead.